8kk Privacy Policy
Your trust is our most valuable asset. When you register with 8kk, this page clearly explains where your data goes, how it is used, and how securely it is kept.
This Privacy Policy governs how information is managed between 8kk and all its users. By using any 8kk service, you are considered to have automatically accepted this policy.
1 Introduction & Commitment
8kk is a trusted name in Bangladesh's online gaming scene. We understand that as a player, your biggest concern is whether your personal information is safe. The 8kk Privacy Policy is designed to give you complete transparency on exactly that.
We handle your information in accordance with international data protection laws and GDPR guidelines. Our Privacy Policy is not just a written promise — every rule is enforced in practice.
8kk never sells, rents, or transfers your personal information to unauthorized third parties. This is a core commitment we uphold without exception.
2 What information we collect
We collect various types of information when you register and use our services on 8kk. This information is used exclusively to improve service quality and keep your account secure.
| Types of Information | Example | Reasons for Collection |
|---|---|---|
| Identity-Related Information | Name, date of birth, national ID number | KYC verification, age confirmation |
| Contact Information | Phone number, email address | Account confirmation, support |
| Financial information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Device and usage information | IP address, browser, app version | Security & Technical Support |
| Gaming activity | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
In addition to the above, when you contact our support team, a record of that conversation may also be securely stored. This helps us provide you with better service in the future.
3 How We Use Your Information
8kk respects your privacy. Any information we collect is used strictly for specific, legitimate purposes — never for anything unnecessary or unauthorized.
- To create, verify, and manage your account.
- To accurately process deposit and withdrawal transactions.
- To send bonuses, promotions, and personalized offers (where you have given your consent).
- To provide customer service and resolve complaints.
- To prevent fraud, money laundering, and account hacking.
- To meet legal obligations and submit reports to regulators.
- To analyze and improve platform performance.
- To monitor user behavior and ensure responsible gaming.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings. This will not affect your core account services.
4 Information Storage & Security
As part of its privacy policy, 8kk uses industry-standard technology to protect your data. Our servers are housed in internationally certified data centers and monitored around the clock, 24/7.
- 256-Bit SSL Encryption: Every data transfer is encrypted.
- Two-Factor Verification (2FA): An additional layer of security for your account.
- Firewall Protection: All unauthorized external access is completely blocked.
- Regular Security Audits: Third-party experts conduct regular system audits.
- Data backup: Your data is regularly backed up to a secure location.
We only retain your data for as long as necessary or legally required. Even after account closure, certain information may be kept for up to 5 years for legal compliance purposes.
Passwords stored in 8kk's database are never kept in plain text. All passwords are secured using bcrypt hashing — not even our own staff can see your password.
5 Sharing Information with Third Parties
Under 8kk's Privacy Policy, we generally do not share your information with anyone. However, limited information may be shared in the following specific circumstances:
- Payment Providers: bKash, Nagad, Rocket — only the information necessary to process transactions.
- Identity Verification Services: Certified third-party providers for the KYC process.
- Law enforcement agencies: Under a court order or government directive.
- Licensing Authority: As part of regular reporting to regulatory authorities.
- Technical service providers: Cloud storage and cybersecurity — under strict contractual agreements.
In all of the above cases, information is shared only to the minimum extent necessary, and third parties may never use that information for their own purposes.
All third parties that 8kk works with are required to sign agreements aligned with our Privacy Policy. Any misuse of your data by these parties will be subject to legal action under those agreements.
6 Cookie Policy
The 8kk website and app use cookies to enhance your experience. Cookies are small files stored on your device that help remember your preferences and settings.
- Essential Cookies: To maintain login sessions and ensure security. These cookies cannot be disabled.
- Performance cookies: To analyze how you use the site — completely anonymously.
- Preference Cookies: To remember your language, theme, and personal settings.
- Analytics Cookies: To collect analytics for platform improvement.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.
7 Your Rights
Under 8kk's Privacy Policy, you have full rights over your personal information. We respect those rights and are here to help you exercise them.
Your Rights Over Your Data
8kk's Privacy Policy gives every user full control over their own data.
Right to Access Your Information
You can view the information held in your account and request a copy at any time.
Right to Correct Your Information
You may request corrections to any inaccurate or outdated information — we will update it within 7 business days.
Right to Delete Your Information
After account closure, you may request deletion of your data, except where retention is required by law.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily suspended.
Right to Data Portability
You can export your data in a structured format (JSON/CSV) at any time.
Right to object
You may object to your information being used for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We are required to respond within 30 days.
8 Children's Privacy
8kk is strictly for users aged 18 and above. We do not knowingly collect information from minors. Should any minor's data reach us for any reason, it will be deleted immediately.
If a parent or guardian believes their child has created an account on 8kk, please contact our support team. We will promptly delete that account and all associated data.
Age verification is mandatory during the 8kk registration process. If a user is found to have registered with a false age, their account and all associated balances will be terminated immediately.
9 Privacy Policy changes
8kk reserves the right to update this Privacy Policy as needed. Any changes take effect as soon as they are published on this page. Check the "Last Updated" date at the top of the page to see when the most recent revision was made.
- For significant changes, you will be notified via your registered email or an in-app notification.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
We recommend visiting this page regularly to stay up to date with the latest version of 8kk's Privacy Policy.
10 Get in Touch
For any questions, complaints, or requests regarding the Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.
[email protected]
Response within 24–48 hours
By logging in via the app or website
Chat with Us Live 24/7
Why trust 8kk's security?
Our Privacy Policy is not just words — it is enforced through technology and process.
End-to-end encryption
Every transaction and data exchange is protected by 256-bit SSL encryption. No one can intercept your information in transit.
Strict KYC verification
Identity is verified at registration to prevent fraud and misuse, ensuring your account always belongs to its rightful owner.
Regular Security Audits
An external team of experts audits our systems every quarter. Any vulnerabilities identified are resolved immediately.
We Do Not Sell Your Information
8kk never sells or rents your personal information to third parties. Your data is used solely to provide you with our services.
Two-Factor Authentication
Keep 2FA enabled on your account. Even if someone knows your password, they cannot log in without the OTP — double the protection.
Licensed & Regulated
8kk operates under an international gaming license. Our data protection practices are regularly reviewed by the relevant regulatory authority.
Play Safe, Enjoy with Peace of Mind
8kk's Privacy Policy keeps your data protected. Create an account today and enjoy Fish Games, Slots, Casino, and Bingo.